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Having Trouble?
Call 1.800.551.1364
Hours:
Mon - Fri 9am-6pm
Saturday 8am - 3pm
Sunday Closed
Continental United States
Unless otherwise specified, all orders are shipped via UPS Ground. We also offer UPS Blue (2nd day delivery), UPS Red (Next day delivery), USPS or Federal Express. Please contact us for more shipping options.
Alaska, Hawaii & Puerto Rico
Orders can be shipped to these locations via UPS or USPS Priority.
Guam, US Virgin Islands, & other US territories
Orders can be shipped to these locations via UPS International, USPS Priority, or Federal Express.
APO/FPO
Orders are shipped to these locations via USPS Priority mail only.
International
You may specify which of Truck Paradise's commercial carriers you prefer. Or you may allow us to select the best shipping method based on shipping cost and destination. We will select amongst our available commercial shipping carriers, for example UPS and . Please ask for an estimate on international shipments. For further information about shipping internationally please call our sales department at 513-897-1364, or send us an email. Our prices do not include freight, import duties, taxes and other applicable charges. Such charges are the responsibility of the customer. Contact your local customs authorities for information on duties, taxes and other applicable charges. Shipping rates are based on the destination and the shipment's weight and size.
Dimensional Weight
UPS uses both actual weight and dimensional weight for Air Shipments, whichever is greater, to determine the billable weight. Truck Paradise reserves the right to adjust shipping charges for Air shipments based on UPS dimensional weight. Dimensional weight is determined at the point of shipping. Call 1-513-897-1364 for more details.
Items damaged or lost in shipping will be replaced. Defective parts or parts sent to you in error will be exchanged or refunded in full. All returns must be in new condition, in the original packaging - within 30 days of receipt. Shipping fees are not refundable. Returns after the 30 day return period will be subject to a 15% restocking fee. Please contact us with any questions.
Discontinued items are non-returnable.